* An excerpt from CALM
If you commit a breach of integrity, take action to fix it if you can.
Shannon Barks, a friend of mine, received a hot-air popcorn maker as a wedding present from her aunt. Since this aunt was a particularly close family member, the new bride wondered, why would my aunt give me a popcorn maker as a wedding gift? Not wanting to seem ungrateful or to hurt her aunt’s feelings, Shannon sent a very flattering thank-you note. It said, “Thank you so much for the popcorn maker. We use it all the time.” She mailed… Read More